Banking hubs are working.
Residents in Hornsea, Withernsea and Hedon value them. They help keep local banking alive after the last bank branches closed.
Cash Access UK is doing its job. The Post Office is doing its job. The hub staff are doing their job. Other major banks are still allowing customers to deposit cheques through Post Offices and banking hubs.
But Lloyds is letting people down.
Lloyds is the only major British bank which does not allow customers to deposit cheques at Post Office branches and banking hubs.
That is not good enough.
Cheques are declining, but they have not disappeared. Older residents, disabled people, small businesses, charities and community groups still use them.
These are often the very people most likely to need face-to-face banking and least likely to be helped by being told to use an app.
Lloyds closed the last banks in Hedon and Withernsea. Local people were told replacement services would be there for them. Lloyds should not now pull the rug out from under the customers who need those services most.
Graham has already raised this in Parliament. He is now coordinating a letter to the Chief Executive of Lloyds Banking Group, asking MPs from across the country to sign and press Lloyds to change course.
Please back the campaign, and share it with friends and family so they can ask their own MP to support Graham’s letter.
Why this matters
Graham’s local survey found that around one in five respondents had been unable to deposit a cheque locally.
Residents told Graham that this affects people who cannot easily travel, people who do not use internet banking, and people who need basic banking services in person.
One disabled resident said he and his wife could not hold a cheque still enough to deposit it using a phone app because of tremors.
A business respondent said they had to travel to Hull after being unable to access the cash they needed locally.
Community groups have also raised concerns about managing accounts without proper face-to-face banking support.
This is a practical problem. Lloyds can fix it.
